Privacy Policy

1. Information We Collect

1.1 Information you provide directly

We collect information you provide directly to us, including when you create an account, place an order, subscribe to our newsletter, contact customer support, or otherwise communicate with us. This may include:

       
• Full name
       
• Email address
       
• Phone number
       
• Billing and shipping address
       
• Payment details (processed by our payment provider)
       
• Order history and product preferences
     

1.2 Information collected automatically

When you visit our site we may automatically collect certain information about your device and usage, such as:

       
• IP address
       
• Browser type and version
       
• Operating system
       
• Pages viewed, referral/exit pages, and timestamps
       
• Cookies and similar tracking technologies
     

1.3 Information from third parties

We may receive information about you from third-party services, such as analytics providers, advertising partners, social media platforms (if you connect your social account), and fraud-detection services.

2. How We Use Your Information

We use personal information for the following purposes:

       
• To process and manage orders, payments, and returns;
       
• To provide customer service and respond to inquiries;
       
• To send transactional messages — order confirmations, shipping updates, receipts;
       
• To send marketing communications (with your consent where required);
       
• To personalize your experience and show relevant products or content;
       
• To improve our website, products, and services through analytics;
       
• To comply with legal obligations and prevent fraud or other harmful activity.
     

3. Legal Basis for Processing (where applicable)

If you are located in the European Economic Area (EEA), we process personal data where we have a legal basis to do so, for example:

       
• Performance of a contract (e.g., to fulfill an order);
       
• Consent (e.g., for marketing communications and cookies where required);
       
• Legitimate interests (e.g., fraud prevention, site analytics, improving our services);
       
• Compliance with legal obligations.
     

4. Cookies & Tracking Technologies

We and our service providers use cookies, web beacons, local storage, and similar technologies to collect data and improve our services. Cookies allow us to:

       
• Remember your preferences and language settings;
       
• Keep you logged in during a session;
       
• Understand site usage and performance (analytics);
       
• Deliver personalized content and advertising (where permitted).
     

You can manage or disable cookies via your browser settings, but disabling cookies may reduce functionality on our site.

5. Sharing Your Information

We may share your personal information with:

       
• Service providers: payment processors, shipping carriers, email providers, analytics providers, and hosting providers who help operate our site and business;
       
• Third-party apps & plugins: if you choose to connect accounts (e.g., Instagram), those services may share data with us;
       
• Legal & safety: when required by law or to protect our rights, customers, or safety;
       
• Business transfers: in connection with a merger, sale, or transfer of assets (we’ll notify you if your personal data becomes subject to a different privacy policy).
     

6. Payments & Financial Information

We do not store your full payment card details on our servers. Payment processing is handled by trusted third-party payment processors (for example PayPal, credit card processors, or other gateways). These providers have their own privacy and security practices — please consult their terms when you use them. We may retain transaction records (e.g., last four digits, transaction ID) for accounting and customer service purposes.

7. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, enforce agreements, and for legitimate business purposes such as analytics and fraud prevention. When data is no longer needed, we securely delete or anonymize it.

8. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

       
• Accessing the data we hold about you;
       
• Correcting inaccurate data;
       
• Requesting deletion of your data (right to be forgotten) where permitted;
       
• Restricting or objecting to certain processing (e.g., direct marketing);
       
• Data portability (receive data in a structured, commonly used format);
       
• Withdrawing consent at any time where processing is based on consent.
     

To exercise your rights, please contact us at contact@giyim.in. We will respond in accordance with applicable law.

9. Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure — we cannot guarantee absolute security. If we learn of a breach affecting your personal data, we will act in accordance with legal requirements to investigate and notify affected individuals where necessary.

10. Children

Our site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will take steps to remove it.

11. International Transfers

GIYIM operates in India, and your information may be stored, processed, and transferred to, and accessed from, servers located in India or other countries. Where transfers occur, we will ensure appropriate safeguards are in place as required by applicable law.

12. Third-Party Links & Services

Our site may contain links to third-party websites, apps, or services (social media, marketplaces, payment providers). We are not responsible for the privacy practices of those third parties. Please review their privacy policies before providing personal information.

13. Marketing Communications

If you sign up for marketing communications (newsletter, product offers), we will send messages consistent with your consent or applicable law. You may opt out at any time using the “unsubscribe” link in emails or by contacting contact@giyim.in.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When significant changes are made, we will post a prominent notice on our website or notify you by email (if you have an account) and update the effective date at the top of this page. Your continued use of our services after changes indicates your acceptance of the updated policy.

15. Contact Us

If you have questions, requests, or concerns about this Privacy Policy, please contact us:

       
• Brand: GIYIM by Raghuvanshi Enterprises
       
• Email: contact@giyim.in
       
• Website: (www.giyim.in)
     

If you prefer, you may include a postal address or phone number here (optional).